I Think I Have Coronavirus. What Now?

If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community.  

Call your PCP for guidance 

Your primary care physician is your best resource for getting answers to your questions or concerns about coronavirus.  They can determine if you are a candidate for testing and provide you with the right authorization and information to obtain the test.  Call first, as many are now providing telephonic office visits in lieu of or in place of physical office visits. 

To help the healthcare provider’s office take steps to keep other people from getting infected or exposed, you should wear a facemask in public and especially before you enter a healthcare provider’s office. 

Know your options for alternative care 

As a reminder, your HCH health plan benefits may include telehealth coverage. Check your member benefits guidebook for covered services As always, seek prompt medical attention if your illness is worsening (e.g., difficulty breathing). If you have a medical emergency and need to call 911, notify the dispatch personnel that you have or may have or are being evaluated for COVID-19. If possible, put on a facemask before you enter a healthcare facility or before emergency medical services arrive. 

Stay home except to get medical care  

You should restrict activities outside your home, except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.  Separate yourself from other people and animals in your home, staying in a specific room and away from others. Also, you should use a separate bathroom, if available.  

Cover your coughs and sneezes  

Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow. Throw used tissues in a lined trash can; immediately wash your hands with soap and water. 

Avoid sharing personal household items  

You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home.  

Clean your hands often  

Wash your hands often with soap and water for at least 20 seconds (Sing the A-B-C's song!). If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol and rubbing them together until they feel dry.  

Clean all “high-touch” surfaces every day  

High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables.  

Monitor your symptoms  

Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing) and call your provider if your situation changes. Before seeking care, call your healthcare provider and tell them that you have, or are being evaluated for, COVID-19. Put on a facemask before you enter the facility. Your healthcare provider will call the local or state health department. If you are placed under active monitoring or facilitated self-monitoring then you should follow instructions provided by your local health department.